Shipping

Shipping Policy – MS Ladies Bags

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At MS Ladies Bags, we strive to deliver your products safely, quickly, and efficiently. This Shipping Policy explains our delivery process, timelines, charges, and related terms.

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1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

In case of delays due to high order volume or stock verification, we will notify you.

 

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2. Shipping & Delivery Timeline

Once dispatched, orders are typically delivered within:

3–7 business days for metro cities

5–10 business days for non-metro or remote areas

Delivery time may vary depending on:

Customer’s location

Courier partner performance

Weather conditions or unforeseen delays

We are not responsible for delays caused by courier companies, natural events, or external factors.

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3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout.

We may offer free shipping during promotions or on minimum purchase amounts.

 

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4. Order Tracking

After dispatch, tracking details will be shared via SMS/WhatsApp/Email.

Customers can track their orders through the courier’s tracking website or link.

 

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5. Delivery Attempts

Courier partners will attempt delivery 1–3 times depending on their policy.

If the customer is unavailable, the package may be returned to us.

Re-shipping charges may apply if the order needs to be sent again.

 

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6. Incorrect Address / Contact Details

We are not responsible for failed deliveries if:

The address provided is incomplete or incorrect

The customer does not respond to courier calls

The customer provides a wrong phone numberRe-shipment charges will apply for resending the product.

7. Damaged or Tampered Packages

If your package arrives damaged, tampered, or opened:

1. Do not accept the package from the courier.

2. Contact us immediately with photos/videos.

 

We will assist you with replacement (if eligible).

8. International Shipping

Currently, we do not offer international shipping.

We only ship within India.

9. Courier Partners

We work with trusted courier partners to ensure safe and reliable delivery, such as:

Delhivery

Blue Dart

Ecom Express

India Post
(or others depending on your region)

10. Contact Us

For any questions regarding shipping, feel free to contact us: